FREQUENTLY ASKED QUESTIONS

  • Ticket prices will be announced when ticket sales go live

  • You may submit one Waitlist order for up to 8 tickets, and all tickets will be seated together.

    Please note: Do not order more tickets than the stated limit allows. If you do, we will cancel one or all of your orders. This may include orders made using the same email address, billing address, credit card number, and/or other related details.

  • Tickets will be available on Tixr via SBTV20 & via The o2, London and AXS Tickets plus See tickets will have a small allocation.

  • If you’re successful in securing tickets through, you’ll receive an order confirmation, which will detail when you can expect to access/receive your official tickets.

  • No, we can scan the tickets off your phone. Just make sure to put your screen on full brightness, and we’ll be able to scan your tickets.

  • Yes, you’ll be able to transfer each individual ticket to the intended recipient so you and your friends can enter separately. You may be asked for ID on the event date and the name on the ticket should match the ID. This is to prevent unofficial resale and fraud.

The o2, London FAQ's

GENERAL QUESTIONS

  • At the moment the concert is set to start at 18:30 but this may be updated.

  • Under 15’s must be accompanied by a person over 18. One 18 year old can bring in two under 15’s.

  • Bag restrictions may apply. Large bags and backpacks are generally not allowed. Please check the venue’s house rules in advance.

  • Yes, The o2, London is very accessible please head to the following link for more information; https://www.theo2.co.uk/accessibility‍ ‍

  • Yes, if concerts sell out, a Sold Out Waitlist option may open. Registration for the Waiting list will take place via ticket link.

  • In case of postponement or cancellation, ticket holders will be informed by email with further instructions.